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  • 5. Self confidence and self esteem

    In the last exercise, did you spot some of the ways you communicate? Are you sometimes aggressive or passive or manipulative? If you are feeling…

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  • 6. Saying “no”

    Many of the world’s woes are caused by people saying yes when they should have said no! Worry, exhaustion, overwork, letting people down, anger, a…

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  • 7. Saying “no” in your life

    Making No mean No! Are there any things in your life that you are agreeing to do which you think should not be your…

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  • 8. Assertive body language

    There is more to you than a brain! Communication is not just the words you say: Your whole body communicates your feelings and state of…

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  • 9. Negotiation

    There is more to assertiveness to than saying “no"! And you can’t expect to get anything and everything you want just by asking for it…

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  • 10. Listening and “feedback filters”

    When people talk to us, we have a kind of “inner translator” that processes the message. Like the game of Chinese Whispers, sometimes the real…

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  • 11. The bad translator

    When people speak to you Your “inner translator” might beup to some devilish tricks! Remember the bad translator…

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  • 12. Feedback: making it work

    This last section is to develop your giant-killer skills, for all those times when you wish you could make a complaint, or tell someone how…

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  • 13. Let’s go!

    Well done for getting to the end! Let’s go out there and use our new assertiveness skills! Here are some final tasks for you…

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  • Life Check Tool

    Welcome to the Life Check Tool. This set of pages helps you to look at different areas of your life and find the help and…

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  • Children and Parenting

    How are you getting on with your parenting? You may feel you need some help with behaviour or school. Or contact with your…

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  • Health and Wellbeing

    We all know parenting can be a strain, and parenting alone can be even harder. This section helps you make sure you are…

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  • Housing

    Your home is an important part of family life. This section will help you find a place to live, and to hold onto…

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  • Money and Debt

    Most people will have money worries at some time in their lives. This section will help you get what you are entitled to,…

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  • Separation and Divorce

    Many single parents have had to live through seeing a happy family break apart. This section will help you pick up the pieces…

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  • Work and Training

    Most of us will have to work to get by. Being a parent on your own may mean big changes to your working…

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  • Work and Benefits

    Choose an area of work/life balance and answer the questions to find support and information Work and BenefitsEmployment Rights…

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  • Employment Rights and Status

    Choose an area of work/life balance and answer the questions to find support and information Work and BenefitsEmployment Rights…

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  • Education and Training

    Choose an area of work/life balance and answer the questions to find support and information Work and BenefitsEmployment Rights and…

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  • Relationship status

    Choose an aspect of separation and divorce then answer the questions to find support and information. Relationship statusResponsibilities and…

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  • Rights, Responsibilities and Arrangements

    Choose an aspect of separation and divorce then answer the questions to find support and information. Relationship statusResponsibilities and…

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  • Your Status

    Choose an aspect of money and debt, then answer the questions to find support and information Your StatusIncome and…

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  • Income and Benefits

    Choose an aspect of money and debt, then answer the questions to find support and information Your StatusIncome and…

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  • Child Support

    Choose an aspect of money and debt, then answer the questions to find support and information Your StatusIncome and Benefits

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  • Outgoings and Debt

    Choose an aspect of money and debt, then answer the questions to find support and information Your StatusIncome and Benefits

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