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Privacy Policy

Who we are

The website is operated by Single Parent Action Network, 176 Easton Road, Easton Bristol BS5 0ES
Registered Charity No:1092929

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the way your information is collected and used.

Use and storage of your personal information

In general, any information you provide to SPAN will only be used within SPAN. It will never be supplied to anyone outside SPAN without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

If you use our community parent supporter service we may use the information you post and the responses to compile aggregate statistics (eg; number of registered members, number of individuals addressing specific issues, etc.), to assist us in research and development to supply to our partners. In these cases, all information will be completely anonymous.

We publish a newsletter and occasionally operate online surveys. We will never sell our members e-mail addresses.


To enhance your experience with our site, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us, for example, by registering on the site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalise your experience at our web and save your password in password-protected areas on our sites.

By agreeing to these terms and conditions you agree to the use of session cookies in this way. If you do not consent to the use of cookies then please do not become a registered user of the website.

Google Analytics

Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. All website owners using Google Analytics are required to have a privacy policy that fully discloses the use of Google Analytics. This website uses Google Analytics. If you wish to you can opt out of Google Analytics

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

Safeguarding children

SPAN and offer a number of confidential advice services. We don't require that you provide us with personal information unless you want to. Any information you choose to give us is safe with us, but we need to make sure that your safety and that of your children is safeguarded. Therefore, if you or your children are at risk we may have to contact you for further information. If we are asked by external agencies, such as the Police or other authority, we are required by law to disclose any personal data if somebody's safety is at risk.

How To Contact Us

Should you have other questions or concerns about these policies; please send us an email at