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Barriers to 'getting back to work'

Sally C

Hi Everyone, after reading the posts on the topics in this benefits group, and watching Benefit Busters, I was wondering what you all thought were the main barriers in getting back to work. I felt that on Benefit Busters there was a lot of focus on emotional barriers, such as fear of the unknown or lack of confidence. Do you think these are the biggest barriers? What about practical barriers like lack of work experience, inaffordable childcare or not getting the right information about tax credits and so on...

I was hoping we could share our opinions of the barriers we face, and perhaps share with each other helpful tips to deal with, and maybe overcome, them....

Thanks,
Sally C :)

Posted on: September 1, 2009 - 3:28pm
harissa

That Benefit Busters program did indeed seem to focus excessively on emotional barriers and, in my experience, a lot of the back-to-work courses concentrate on confidence building and psychology!

My obstacle is something fairly unusual in that it is a combination of medical issues.

I have an underactive thyroid which went untreated for 10 years, during which time I became so ill, overweight, suffered constant pain, weakness, memory loss and exhaustion. I feel that I missed the job-boat when I was still in my prime and the job market was just that bit better. Finally I managed to get treatment in March 2008 and am astonished that I now feel human again. I do still have problems and am still undergoing medical monitoring and appointments with specialists in the hope of ironing out the residual symptoms. From a thyroid support online forum, it is clear that thyroid problems hinder many women's working ability. Stress can and does cause relapses for many. I know that certain types of stress do completely flatten me still.

My family was also unfortunate in being subjected to low level chronic carbon monoxide poisoning for 10 years. The long term consequences of this for me is that I am am now chemically sensitive to most industrial carpet cleaning solutions, fresh paint, bleach, petrol, creosote, air fresheners and many common personal care products. I have been known to collapse in buildings where I am exposed to these things for any length of time. This effectively rules out me being able to stay too long in the school (carpet cleaner), leisure centre (swimming pool fumes), industrial kitchens (chlorinated spray from industrial dish washer, surface cleaner) and even charity shops (airfreshener spray and washing detergent fumes). In fact any public space where there is a crowd of people wearing strong antiperspirant - lynx is the worst - causes a problem. I now have to carry an inhaler at all times in case! Even something as trivial as sitting next to a person reaking of cigarette fumes has made me ill. The day after an allergic exposure, I tend to swell up and be in pain all over.

Possibly as a consequence of the CO poisoning, I also lost my hearing in one ear and a lot of the hearing in the other quite suddenly in 2002. My ability to hear varies from day to day and depends on the environment, background noise and even air pressure! How I HATE noisy fans and air-conditioning systems! Some days I am totally dependant on my hearing aids though generally I prefer to rely on my residual natural hearing and just stand really close and attentively to whoever is talking - only one voice at a time mind! :o)

Being hard of hearing is quite a challenge at times. Ironically the brain compensates by unhelpfully making noise appear louder. It is disorientating and can cause a loss of balance. Engine noise from buses and the electronic beeps from supermarket tills can be absolutely excruciating for me. Apparently it is a condition called hyperacuasis and the only solution is to wear ear protectors to cut out the sound - fat lot of use that! I have a 30 minutes limit on noisy, rattley buses beyond which my hearing tends to pack up altogether though might return in a few hours if I'm lucky. So, I tend to go everywhere in a 1 and a half hour radius by bicycle, sticking to quiet paths rather than roads with noisy traffic. It would make commuting a bit of an obstacle course. At least cycling also reduces my exposure to perfumes and deodorants!

In the past year I am also noticing that I am get dizzy and nauseous in some public buildings and shops which never used to be a problem. The culprit, as I learned when I enquired at my local library (now parts of the upstairs are no-go areas for me. Dammit, I wanted to work there!) is the new energy saving lighting they have installed. It flashes at a different frequency to the previous lighting and creates a strobe effect which apparently only effects some people. One librarian admitted off the record that she now suffers migranes on a daily basis but didn't want to lose her job by making a fuss. How appalling! This lighting is being installed in many more places and so is likely to become quite an issue for me and I daresay other people too. I have energy saving bulbs at home but they do not strobe in the same way as the public lighting.

At home I have modified my environment and equipment around my "handicaps". Artificial smells, obviously, are banned. Redecoration is on hold for now, so the house looks a bit shabby unfortunately. I have a normal telephone but it has adjustable tone and volume and flashes when it rings. Likewise my doorbell and safety devices have flasher units attached. Importantly my floors are carpeted and act as accoustic dampeners. Since my hearing loss, I find large echoey spaces impossible, especially if there is background music playing. The voluntary jobs I have done have all been in buildings and environments which do not affect me adversely.

In a kind environment I am a NORMAL person and able to work effectively - it is brilliant! In fact my colleagues would have no idea that I am any different to them. In environments where there are problems, it is a different ball game - I become unable to concentrate, feel dizzy, weak and tired and even lose my hearing after a while. Worryingly it would force me to become sick and need sick leave - something I dread as I am, by nature, a hard-working conscientious person. As it is a physical problem and not a psychological one, merely changing how I think or feel simply does not help. I have learnt through trial and error how best to deal with it.

Before I apply for a job I am sure to visit the place first to check out the environment, and only then do I fill in the form. That means at an interview, I really only have to be upfront about the hearing loss and not scare the interviewer with all that other stuff as that shouldn't be an issue. It means I tend only to apply for jobs which I know will not make me ill but it does limit the field considerably. Before I became ill I had worked in a variety of positions inferior to my qualifications and skills. These jobs included school dinner lady, public buildings/leisure centre cleaner, hospital kitchen worker and canteen person and working in an insurance office (100 phone calls per day). So, I'm not fussy or proud! These job vacancies still come up and would fit in with school-life. Only problem is I can no longer work in those environments. Grrrr!

One thing which worries me a lot is being forced to do ANY available job. If I land in a "hostile" work environment it would not only compromise my hard-earned health but would also damage my reputation as a competent reliable worker. I am really scared of relapsing back to the extremely ill condition it has taken me so long to recover from. Likewise I do not want to be written off as disabled and unemployable when I know that I am not! The sort of help that I require at this stage, simply is not available as far as I can tell. Unless you know better...

Posted on: September 2, 2009 - 4:57pm
Sally C

Hi Harissa, thanks for your email. I'm sorry to hear that things can be such a struggle for you, it must be very tiring. But it's also really great to see how you're coping, especially by cycling. I cycle everywhere now and I much prefer it to walking - you can whizz by all the cars and busses and leave them behind!

Regarding your situation, there is something you could perhaps apply for. There is something called Employment and Support Allowance (ESA). There is a 13 week assesment phase and if you meet the criteria, you can be put on to the work-related component (this seems the best for you as you express an interest in working). This means that you will get support and help to get work in an environment that suits your needs, which would be better than if on Job Seekers' Allowance where you won't have the flexibilty. The best thing to do is to speak to your personal advisor at Jobcentre Plus and explain your situation. For more information on ESA, have a look at this link: http://www.jobcentreplus.gov.uk/JCP/Customers/WorkingAgeBenefits/Dev_015412.xml.html

I hope this makes sense and is helpful!

Sally C :)

Posted on: September 3, 2009 - 11:19am
harissa

Thanks very much Sally. I have my next WFI next week IF they can find a closed off "talk room", so I shall enquire then.

I am curious as to how the health assessment would work for me as I am in excellent health. All my disabilities are hidden. My health only collapses when I am put in an environment which is bad for me so I have grown adept at avoiding those and find work-arounds instead. eg- the supermarket within 15 minutes cycle ride is frequently contaminated with exhaust fumes from the underground carpark so I cycle to the one 45 minutes away instead!

Posted on: September 3, 2009 - 3:01pm
harissa

I am very pissed off at the moment. The job centre just phoned me to advise that, as they have too much staff and insufficient office space, they will not have a talk room available for my WFI. Er...that is a pretty essential stipulation for disabilty access requirements I would have thought?

He then went on to do my WFI over the phone in spite of me explaining that I cannot hear very well today and that I really need to have an interview conducted in person. How the F*** am I expected to lip read over the phone for chrissakes! I am SO ANGRY!!! I had to keep asking him to repeat things and have been left very confused. I could not conduct a coherent conversation and now feel flaming useless. I used to work in offices where my telephone skills were sought after and now I can't even communicate properly from my own home over something which affects my family's future.

I feel desparately frustrated and completely flattened by this.

Posted on: September 4, 2009 - 11:39am
sparklinglime
DoppleMe

That's just mean.

I know it's another letter, but I think you need to complain to the manager and to send a copy with a covering letter to your MP. They do act on a letter from the MP.

Posted on: September 4, 2009 - 12:16pm
Anna
Parenting specialist DoppleMe

Hi harissa

How disheartening for you. I agree with sparklinglime, do write another letter, copying in your MP. It is not fair that you should be made to feel like this.

However, this is their problem and I want to you push it to one side for the moment and enjoy your weekend. Meanwhile have you heard of http://www.deafparent.org.uk? I wonder if they can give you any support or advice on this issue?

Posted on: September 5, 2009 - 11:14am
harissa

I emailed someone at the local RNID. She is already aware of the problem and had taken the same job centre to task over it earlier in the year. It is a national problem but unfortunately, in spite of the disability access laws, nothing much seems to be happening by way of improvement. My complaints are on record and I've been told that in 2010 the DA law is going to be properly enforced. The job centre will have some explaining to do if they haven't put their house in order by then.

Incidentally I think I have been given 2 different dates for when I'm being switched over from Income Support to JSA. The adviser says only one of them is correct but he couldn't be sure which as he has to work from 2 different scenarios?? Not sure if I heard him right and doubt if anything is going to be in writing.

So... I'm either being switched this December (oh sh**) or next March. Hopefully the latter is the right one as it gives the economic situation 3 months more to improve and also means I can volunteer that bit longer at the art gallery without getting reprimanded! My retired friends who volunteer there reckon it is a good place to get noticed by prospective employers but appreciate the fact that it is extremely near the job centre and has big glass windows, rather than a front wall, might cause problems for me once the "being available for work" demand kicks off. So, ironically, my efforts to get a paid job might backfire and lose me my benefits. Ikk!

My son will turn 12 next February; can anyone here advise when I am likely to be switched over? Thanks.

Posted on: September 5, 2009 - 5:36pm
Anna
Parenting specialist DoppleMe

Hi harissa

I will leave Sally C to answer your question as she is all clued up on all these things, hopefully she will be on the boards Monday or Tuesday.

Try not to worry too much, I won't change anything. I know it is easier said than done, but try and remember that.

Take Care of you :)

Posted on: September 5, 2009 - 9:13pm
Sally C

Hi Harissa - sorry to hear that your WFI didn't go well. In some locations it is possible to meet lone parent advisors at local children's centres, this could be a possibility for you and might be worth mentioning to the Jobcentre?

Regarding the switch to Job Seekers' Allowance, there is a high probability you will be moved sooner rather than later, if I'm correct in thinking that your 11 year old son is your youngest? From October 2009, if you have children aged 10 or over, you will no longer be able to claim for Income Support. However, you should be notified 8 weeks before your Income Support will be stopped, and will be asked to attend an interview where the Jobcentre will discuss the changes with you. As you have been given two different sets of informtation regarding dates, I suggest you speak or write to your advisor and ask for definite dates.

I hope this can be of some help to you.

Sally C :)

Posted on: September 7, 2009 - 5:13pm
harissa

Thanks Sally. It is nice to know about the 8 weeks notice.

Regarding the job centre, I get the strong impression they are trying to merely tick boxes and pass the buck - probably because their workload is now too great for them to actually hope to do their job properly. The staff look more miserable and demoralised with each WFI. My favourite lady (she had a lovely loud clear voice) even appears to have resigned.

For several years the job centre advisers have been trying to get me labelled as disabled, in spite of my protests otherwise. It was enlightening, therefore, to see the final installment of Benefit Busters which concentrated on the situation of unemployed disabled people. I really felt for the young man with the spinal injury and was appalled at the way he was treated. Having endured a 7 month stint of a one-off (hopefully) spinal problem, I learnt that prescription pain killers can totally mess up your energy levels, moods, concentration and stamina to the extent that holding down any sort of job would be impossible. It was inhumane that that man was not helped to cope but instead lost half his income. Boiled down to an ill-thought out cost cutting exercise!

Posted on: September 7, 2009 - 6:42pm
harissa

Here is an interesting news article. So it is 2 parent families as well!

http://www.guardian.co.uk/society/2009/sep/11/both-parents-work-child-poverty

The comments support what we have been saying.

Posted on: September 11, 2009 - 10:24am
Louise
Parenting specialist DoppleMe

Thanks for that, harissa. I have to admit that I was interested to see that all the pressure groups think it could be detrimental to children to force both parents to work long hours.....the children of two-parent families apparently "deserve" to have a parent at home for them. Lone parents, on the other hand, do the work of two people and STILL "should" be going out to work :x

There is a popular misconception that work equals the escape from poverty. Not so: http://www.guardian.co.uk/society/2009/feb/18/child-poverty-research

The recent Benefit Busters programmes showed us that some people are worse off in work. I do not think that this means the benefit system is too generous, more that the support given to those in work is inadequate

Posted on: September 11, 2009 - 11:45am
Sally C

Hi again Harissa - on rereading your post I noticed that you wrote about working and volunteering:

Quote:
Hopefully the latter is the right one as it gives the economic situation 3 months more to improve and also means I can volunteer that bit longer at the art gallery without getting reprimanded!

One you’re moved onto JSA, you won’t necessarily have to stop volunteering, and the JCP shouldn’t reprimand you for this – the Department of Work and Pensions even mentioned the benefits of volunteering in their latest newsletter! In fact, volunteering could be seen as part of your active looking for work, if it improves your skills and chances of gaining employment. If you let your personal advisor know that you are volunteering, there shouldn’t be a problem. The only problems that could arise is if you turned down a job because of your volunteering – this wouldn’t be allowed as while on JSA you will need to prioritise finding paid work over volunteering.

Here is a Citizen’s Advice Bureau leaflet on volunteering which you might find handy: http://www.adviceguide.org.uk/index/b_volunteering.pdf

Please note though that the point in this leaflet about having to be available to attend an interview within 48 hours and take up work within 1 week is NOT applicable to single parents. Single parents have 7 days to attend an interview, and 28 days to take up a job offer: this is to allow time to sort out childcare and other necessary arrangements.

I hope this is of some use… the volunteering you do at the art gallery sounds really interesting, it would be a shame to stop if you didn’t have to!

Thanks,
Sally C :)

Posted on: September 16, 2009 - 3:44pm
elektra

[b]I wonder if anyone can help me, my son is 7 (he will be 8 in october) I am currently doing a level 2 VRQ course at college, when i went for my last back to work interview i was told that next yr I would be put onto JS and not allowed to do my level 3 as the goverment reakon NVQ2 is enough to get a job. The problem i have is this:
VRQ is not NVQ an nvq takes 2 years and has to be done in the workplace, an vrq is done at college and takes 1 yr and isnt as good as an NVQ.
I want to do my VRQ3 next yr 2010, it will start in september but my lone parent adviser says i wont be able to do it in october as i will be going on JS.
I really want to do my level 3 as I then plan on going to university to get a -degree in engineering, I cant do this without my level 3.
is there anyway around this situation, I feel as though the goverment want to keep me in a poverty trap. does anyone know the rules on this? Does the goverment look on VRQ'S the same as NVQ'S?
THANK YOU IN ADVANCE FOR ANY HELP/b]

Posted on: September 29, 2009 - 10:50pm
Louise
Parenting specialist DoppleMe

Hello elektra

Sally will be along to answer your query before long. it certainbly seems as if all of us are being given quite different information!

Posted on: September 30, 2009 - 10:18am
Sally C

Hi elektra - nice to meet you! Thanks for getting involved in the discussions.

The studying element of the new changes is quite confusing. I have created a new topic specifically on the issue, and you can have a look here:
http://groups.onespace.org.uk/viewtopic.php?f=24&t=433

Regarding your case, it really depends on whether you will be studying full or part time. The policy states that you are not able stay on Income Support if you are studying part time, so you will be moved on to JSA if this is the case. Depending on how many hours you are able to work, and what hours of studying you will need to do, you might be able to study part time and claim JSA - but ONLY if studying doesn’t clash with paid work. The best thing to do is explain to your adviser that you want to gain your VRQ3 and discuss options.

However, if you will be studying full time, and you will DEFINITELY be enrolled on your course BEFORE October 24th 2010, then you will stay on Income Support until the course finishes a year later. After the course finishes, you will be moved to JSA. This will make it problematic if you want to go to university and continue to claim, so please do have a look at this useful factsheet on studying full time:
http://www.gingerbread.org.uk/portal/page/portal/Website/For%20lone%20parents/single-parents-information-online/Factsheets/Money%20for%20further%20education%20students

Sorry if this isn’t that clear. I hope this helps a bit, and if you need anything going over again, or want more info, just let me know!

For anyone else reading this post, do have a look at the other topic on studying, as your ability to study and claim Income Support is down to the age of your youngest child and the date of when you enrolled on your course. So, my response to elektra is specific to her situation and will be different for another person...

Thanks,
Sally C :)

Posted on: September 30, 2009 - 1:06pm
elektra

Thats Brilliant sally thank you for clearing that up for me. My course should be fulltime, please can I ask how many hours does it need to be for full time as we have tutorials and keyskills which can add to the hours.
I know that once I go to uni I wont be able to claim benefits but ive been told I will be able to apply for support from the uni for living costs.
I meant to say that on the the title of this post it is about barriers into work. My main barrier is childcare I live rural and there are no childminders or clubs in my area or attached to school.

Posted on: September 30, 2009 - 7:47pm
Sally C

Hi again Elektra – I’ve been trying to find out what hours actually constitutes a full-time course, but unfortunately the answer doesn’t seem to be out there at the moment. If the college where you’ll be studying calls the course full-time then that will be fine – you will be able to prove it as it will say full-time on your college paperwork.

The problems surrounding childcare is a massive issue and has been raised a lot here on One Space. But, there are few things that you should know which might help:

You won’t have to work full-time, and can request to work part-time if it suits you better (this must be 16 hours or above per week)

If you are unable to find childcare that is affordable or suitable for your children then you can turn down a job offer without it affecting your claim for JSA. If this is the case, then it is important to explain the situation to your adviser. Unfortunately, clear guidelines are yet to be given about how single parents are meant to prove that childcare isn’t affordable or suitable. But, we’re working on finding out so please watch this space and I’ll let you know as soon as I do.
Here are a couple of FAQs you might find handy:
http://www.onespace.org.uk/single-parents-transferral-from-income-support-to#19

With regards to living rurally, you will still be expected to look for jobs within 1-hour distance from your home (which means 2 hours travelling maximum per day, to and from work). However, this does also include time to drop off your children into nursery, childcare or school. If, for example, you are offered a job which is relatively local, but you would have to drive far from home to put your children into childcare, and it would therefore take you longer than 1 hour to get to work, you would have ‘just cause’ to turn the job down. Again, if something like this happens, it would be important to give all the information to your adviser at the Jobcentre.

I hope some of this helps. If you have any more questions, feel free to post em up!

Your university course sounds really great – I hope the factsheet I last posted will give you some good pointers about finances and studying. Do you feel like you are getting enough, or any, support with wanting to continue to study? In your opinion, what could help single parents who want to study or train?

Thanks again,
Sally C :)

Posted on: October 2, 2009 - 3:58pm
elektra

I think childcare is a major issue for parents wanting to study, there seems to be lots of places for under 5's, private nurserys, surestart centres ect. But once your child is school age childcare is hard to find. Not all schools have after school care and most college days last longer than a school day. it would be nice if the jobcentre could help with childcare info like they try to when your looking for a job. I know you can find childcare info on directgov but I find it a bit out of date, when you ring up for an upto date list it can take a while to come through, Also if you want to start a course you can apply for childcare fees but whilst it is being sorted out you have to find the money to foot the bill, where as if you get a job there is help in place to bridge that gap.

I really think single parents can benefit from getting some qualifications to get a better job as being an only parent means you have to earn more to enjoy the same lifestyle a 2 parent working family do.
I think alot of people are put off because of there age, but id say go for it you maybe the oldest (i am) but its still enjoyable I get on really well with my tutors, they are brilliant about me leaving class early to get back for school run. Anytime I need off is never a problem, i just have to catch up with the work later. I always try to come in another day if ive missed one, I just join in another group to get the info I need. College is nothing like school, its much more relaxed, and supportive for parents. The fact sheet on the gingerbread website you posted was really helpfull its info ive been searching for, for a while.

Posted on: October 4, 2009 - 10:15pm
lindsaygii

Money.

Everything comes down to money.

If full-time childcare is £230 a week, then childcare costs are £11,730 a year. ( I multiplied by 51 as nurseries seem to charge for your own holidays, but not for theirs.)

£11,730 a year net represents in the region of £14,662 gross.

So to pay for childcare I would need to be earning enough money to have nearly £15,000 spare.

That's what stops me being able to go back to work.

That and the fact that nurseries and so on charge when you don't use them, all have massive waiting lists, and if the child is poorly they can't go in all week.

Putting it down to 'emotional difficulties' is blaming the single mother (as usual, never the man that left her) instead of the government taking the blame.

Posted on: October 10, 2009 - 10:46am
Louise
Parenting specialist DoppleMe

Hi lindsaygii

I haven't replied before becasue Sally C will usually reply on this thread, but I did want to say to you that on the positive side, you do get 80% of your childcare paid if you are on Working Tax Creidt (working 16+ hours a week), but on the negative side there are deposits to be paid and people with older children find that although they have more childcare expenses in the school hols, the childcare subsidy is spread through the year so the parent has to suddenly find a lot more money in the school holidays. So, yes, it's all about money......

Posted on: October 15, 2009 - 9:49am
Sally C

Hiya. Nice to meet you lindsaygii! And thanks again for your comments on childcare Elektra. The issue of money and childcare is a big problem. However what Louise says is correct about Child Tax Credits and help with childcare. It’s not a perfect system at all, but it is better than having to pay for childcare all by yourself.

I’m wondering whether the help with childcare is common knowledge? Do you think more should be done to make single parents aware of what support actually is out there?

For information, then, I am attaching some hopefully useful links on tax credits and childcare…

This is quite an easy but basic guide to tax credits:
http://www.oneparentfamilies.org.uk/1/lx3x1olx10x1oex400x1oix7782x1oix7783x1/0/0/250708/0/0//financial-help-16-hours-plus-fs2.htm

This CAB link has a bit more detail about tax credits and I think is very useful:
http://www.adviceguide.org.uk/index/life/benefits/benefits_and_tax_credits_for_people_in_work.htm

Some info here on tax credits and childcare:
http://www.hmrc.gov.uk/taxcredits/start/who-qualifies/children/childcare-costs.htm

And, sorry for bombardment of info (!), the Daycare Trust is a charity that some of you might find interesting, including their work on childcare i.e. the need for more help with upfront costs for childcare.
http://www.daycaretrust.org.uk/pages/published-research.html

Also, here is Childcare Link if any of you don’t know about it already, which helps link you up to local childcare. But, as Elektra has informed us, it is apparently often out of date, which isn’t great:
http://childcarefinder.direct.gov.uk/childcarefinder

I think it's fantastic elektra that you're managing to study around also being a mum. And it's really encouraging to know that your college is flexible regarding the hours you study. I think if the workplace was more flexible i.e. more flexihour schemes, jobshares etc, the world would be a better place, especially for single parents... What do you all think?

Hope I haven't overloaded you with links! Hope to hear from you again soon,
Sally C :)

Posted on: October 15, 2009 - 10:48am
lindsaygii

Bombard away, Sally, bombard away. I'm going to book mark all your links and work my way through them.

Next year I'll be studying full time for six months, and have been told by the uni welfare office that there's no financial help with childcare (because the course attracts a small bursary - - which I had planned to live on...)

Then I'll be studying a PGCE for ten months, and as far as I know, may get some help from the uni, but may not.

Once I've finished retraining I'll be working full time, and will still have a full year before the boy is three and gets free time in a nursery.

So the next three/ four years are looking *very* bleak indeed, all due to childcare costs. :(

Posted on: October 15, 2009 - 8:33pm
Louise
Parenting specialist DoppleMe

That's tough indeed, linsdaygii. It must feel like you're banging your head against the proverbial brick wall.

By the way thanks for your contributions to the boards since you have joined, it is good to have you with us!

Posted on: October 21, 2009 - 10:05am
harissa

Just got in from a very depressing WFI and am feeling pretty upset.

I now know I will be switched from Income Support to JSA in March 2010. However, I have been told to sign up with 2 agencies asap but right this moment I'm mentally incapable of taking on any more. It has been a dreadful year for my family and I'm struggling to hold it all together, especially with the strain of the police and my son and also the usual Christmas horrors. In the last few days the boiler blew and then the electric failed because the washing machine developed an electrical fault (just over one year old).

My WFIs have always been problematic as the job centre finds it difficult to accommodate people with hearing problems. It takes a lot of advance negotiation to get a small room away from the main open-plan space and then, typically, I turn up to find either the room is not available so I have to make do with a combination of lipreading and having stuff written down for me or the equipment does not work so the advisers don't have access to my records. My last WFI was conducted over the phone much to my protests and, as I was too deaf to hear what the man was saying, I missed a lot. My protests that I needed to have an adviser physically present so I could "hear" them went totally unheeded.

Apparently I was told to get a letter from my GP about my health problems. Trouble is, my GP has been sending me to specialist after specialist and, apart from definitely having hypothyroidism and also being irreversibly deaf and hearing impaired, my symptoms still have not been labelled with a diagnosis worthy of "disability" status. To get an understanding of my issues I deal with every time I set foot in a public space see this description of multiple chemical sensitivity.
http://www.multiplechemicalsensitivity.org/multiple-chemical-sensitivity-links.php

My health problems have genuinely limited where I can go as I have reactions to all manner of everyday things, even a sensitivity to light and noise (which I hadn't realised were symptoms of MCS). Just going to the job centre today has provoked an allergic reaction probably caused by someone's aftershave/perfume. I've been sneezing ever since and my face and eyes have swollen badly.

In spite of the health issues, I do not consider myself unemployable and have worked bl**dy hard over the years to improve my chances of getting paid work. Finding work in an environment where I do not get ill, is the issue I really need help with but because my condition is so bizarre (they think I'm making it up) I'm not getting anywhere apart from suggestions of talking to the RNID- bean there, done that, even got some flashing/vibrating equipment from them. The hearing issue is much easier to deal with because it is much more commonly acceptable.

The voluntary job I do is great as I feel normal there (unless I sit in the one corner where the cigarette smoke blows in from the bus stop outside - then I get ill). It has given me the chance to be pro-active in actually DOING something worthwhile and testing my energy levels in a workplace. Before I had thyroxine, I was totally incapable of functioning for more than short spurts before becoming overwhelmed by fatigue and pain. What I have learnt is that my mental skills and energy levels have fully recovered and I'm capable of working many hours UNLESS I am in a noisy space for too long as that triggers tinnitus and I go COMPLETELY deaf so that even my hearing aids don't help.

I really don't know what to do as I'm unlikely to get a paid job by March and am in terror of what might happen once I'm on JSA.

Posted on: December 21, 2009 - 4:17pm
Louise
Parenting specialist DoppleMe

Hello harissa

Your WFI sounds an absolute nightmare, talk about ticking boxes! I am constantly amazed at your local office staff's complete lack of sensitivity in not considering your hearing difficulty and allergies when they conduct interviews or recommend different courses of action to you. As you say, so much has happened just lately that you just must be sick of it all. Have you managed to get the boiler repaired? What about the washer? You can get a budgeting Loan for a new one, as I am sure you know. Or could your ex=partner help at all?

I do think, however, that it is worth getting an appointment with your GP and spelling out the impasse you have reached. At the very least, whatever the lack of diagnosis may mean, the GP could confirm in wiritng that there are certain types of work that you are not able to undertake and environments that are detrimental to you. As for JSA in March, firstly try not to worry too much in advance and secondly even on JSA all the staff are doing is ticking boxes and I guess that the best course of action is to think about how we can get them ticking them. I understand you can continue to do voluntary work as long as the organisers appreciate that you may have to leave with little notice. Are there any courses of study available to you? What work could be done at home?I totally understand that you don't want to be thought of as unemployable (and indeed it is clear from your contributions on here that you have a great deal to offer) but if you could get onto ESA rather than JSA then there might be greater regard to health issues.

Posted on: December 22, 2009 - 9:16am
harissa

Job centre adviser told me that I'd left it to late to sign up on any courses. Ironically, at one of my previous WFIs when I said that I was applying for courses an adviser had told me wrongly that it was already too late then - so I didn't bother completing the application. Guess what, that earlier adviser had been WRONG!! Too late to do anything about it now, so I'll just have to accept that that avenue of self-improvement and opportunity is now officially closed to me.

Having spent most of the past year being at the school's beck and call to come and fetch my son and remove him from their premises, I admitted to the adviser that I have been finding my parenting has been a full-time occupation and, if I had been in work, I almost certainly would have lost my job. Her response was that I should consider getting him statemented then he would have a recognised disability which could be taken into account. Interesting thought and it would certainly explain why many of the single mums round here have children diagnosed with ADHD and autism....BUT, in my son's case it would be a total lie. Plus my GP, having so far failed to suss out what is wrong with me, would rightfully become very suspicious if I started to query whether my son was suffering mental problems. It could get very messy!

On a slightly different note, I have been told that my reasonable travel to work radius is half an hour, which seems fair. I have actually been looking within a 1 hour radius by bicycle, which possibly works out about the same. By some strange quirk, I can actually get to a place by bike in 1 hour whereas the same journey by bus takes 1 and a half!! This time of year is particularly tricky as I have to avoid using the buses which are more packed than normal with perfumed people and their bags containing scented Xmas gifts.

Posted on: December 22, 2009 - 1:32pm
sparklinglime
DoppleMe

You can ask the school for an assessment with regard o a statement. It does not have to be via the GP. I think the issues you have recently had could well justify an assessment, irrespective of the work requirements.

Posted on: December 22, 2009 - 2:38pm
harissa

Thing is, I'd already asked at his previous school and his new school wherether there might be an underlying problem regarding my son's behaviour. They ALL said that he is just a normal boy whose behaviour issues stem from all the outside problems he's endured. He's bright too and had acted up because he got bored. The previous school somehow had him down as being on the special needs register but had failed to notify me. Perhaps that could be used. However, having met some kids which asbergers, autism and ADHD, my son really does not fit into that bracket at all.

I'll get in touch with my son's special unit once school reopens and ask them as they have been following him very closely. I suspect they will confirm that he is "normal".

Of course none of this would be an issue if the Income Support to JSA hadn't been phased in. Right now my son really needs me to be at home for him and I can't see the situation suddenly improving just like that.

Posted on: December 22, 2009 - 2:51pm
sparklinglime
DoppleMe

Oh heck...

The educational psychologist who has seen my son since he was 5 says he has aspurger's/autism, while the psychologist at chams said she couldn't give his problems a label...

I'm just sorry you're facing all this harissa.

Posted on: December 22, 2009 - 6:14pm
Louise
Parenting specialist DoppleMe

The whole system is a total minefield. How ridiculous to have to pretend your child has a disability in order to get any justice!...especially when they won't even accept that you have some health difficulties yourself. I expect you will be glad to see the back of 2009 harissa. Hope that you are going to be able to enjoy Christmas, despite all this. :)

Posted on: December 23, 2009 - 4:03pm