This site uses cookies, your continued use implies you agree with our cookie policy.

What is Universal Credit?

What is Universal Credit?

Universal Credit is the new benefit that is replacing a range of previous benefits. At present. it is only running in certain areas of the UK, but it is being rolled out across the country.  If you are already claiming any benefits you will be told when the new system will start affecting you. If you're not in a Universal Credit area, you can carry on claiming Jobseeker’s Allowance or other benefits.

Claimant Commitment

Before you can claim Universal Credit you’ll have to accept a ‘Claimant Commitment’ and agree that you’ll complete certain tasks in order to claim Universal Credit. What you agree to do will depend on things such as your health, your responsibilities at home and how much help you need to get work or increase your income.

How will Universal Credit be paid?

Universal Credit will be one single benefit paid monthly into your bank, building society or Post Office account.

Which benefits does Universal Credit replace?

  • Income Support
  • Income based Job Seekers Allowance
  • Income related Employment and Support Allowance (ESA)
  • Housing Benefit
  • Working Tax Credits
  • Child Tax Credits

It will not replace:

  • Child Benefit
  • Carers Allowance
  • Council Tax benefit
  • PIP (Personal Independence Payment) replacing DLA

When will my benefits change?

People who are currently getting benefits with no changes in circumstances will stay on their existing benefits until being migrated over to Universal Credit between 2015-2017. Letters will be sent to inform people of the change.

New claimants will need to claim Universal Credit online.

How much money will I be entitled to?

Enter your details into the Universal Credit calculator.

Universal Credit helpline

Telephone: 0345 600 0723
Textphone: 0345 600 0743

Find out about call charges

For further information visit - Advice Guide

< Back to Benefits