4. Assertiveness, passive, aggressive or manipulative?
Broadly speaking, the way you respond to a situation can be Assertive, Manipulative, Passive or Aggressive. Any of these methods may achieve the results you want, but some of them cause problems later on!
Let’s look at some examples of how these responses look in some everyday situations. Click on the different responses and compare them with how you would react.
Watch out! The order of the responses changes, to make sure you’re reading them properly!
How did you do? Were there any surprises, do you communicate in the way that you thought?